Password Email | Feature Requests

Password Email

Luke Loos

The current email being sent to the users email looks like spam. there needs to be a header or message that is sent with link so that users have some information on what the link is for vs a email from noreply@documoto.com with a sing link saying to set password.

December 19, 2025

Luke Loos

A short message saying that that you can use the link to set or reset our password would be great. I have attached images of examples from other websites. If they specific branding image from the Company could also be added that would be great as it allows that user to associate the email with the brand that they recognize. Some users will not link their request to X brand with a email from Documoto.

Erin Steinmann

Great to hear your perspective, Luke Loos! I have a few more questions for you:

What specific information would you like to see in the email header or message to make it more informative?
Do you have any examples of emails from other companies that you find effective and trustworthy?
Is there any additional content or branding you think would help users recognize the email as legitimate?

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